Privacy Policy

1. Introduction

At Sovereign TruckGuard LLC ("we," "our," or "us"), we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our services, or communicate with us via SMS.

3. Information We Collect

• Personal Identifiers: Name, email address, phone number, and physical address.
• Business Information: MC/DOT numbers, insurance details, and fleet data.
• Communication Data: Records of your interactions with our agents via phone, email, or SMS.

4. How We Use Your Information

We use the collected information to:

• Provide insurance orchestration and business activation services.
• Process your insurance quotes and binders.
• Send operational updates and marketing communications (only if opted-in).
• Improve our Arcanum AI cognitive engine performance.

5. SMS Terms & Conditions

By providing your phone number, you consent to receive SMS messages from Sovereign TruckGuard LLC.

• Frequency: Message frequency varies based on your interaction with our services.
• Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to our number. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed.
• Help: If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance.
• Rates: Message and data rates may apply for any messages sent to you from us and to us from you.

6. Data Protection

We implement industry-standard security measures, including encryption and secure cloud infrastructure (Azure/Google Cloud), to protect your data from unauthorized access or disclosure.